Client Privacy Policy

 

 

 

Effective Date: July 2025

Last Updated: July 2025

 

 

 

At Envoy, we are committed to protecting the privacy, confidentiality, and personal data of our clients. This Client Privacy Policy explains how we collect, use, store, and share your information as part of our services, in line with UK GDPR and applicable data protection laws.

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1. Who This Policy Applies To

This policy applies to all clients (or prospective clients) represented, supported, or advised by Envoy in any professional capacity, including talent, public figures, creators, and brand partners.

 

 

2. What Information We Collect

Depending on the nature of our relationship, we may collect the following types of data:

- Personal InformationFull name, contact details, date of birth

- Identification or verification documents (if required)

- Professional InformationCareer history, bios, and relevant personal brand assets

- Social media handles, media kits, content, audience analytics

- Commercial records (e.g. prior deals, fees, contract terms)

- Financial Information

- Banking or payment information (for invoicing or revenue distribution)

- Revenue or income breakdowns related to representation

- Sensitive Information

 

We may process certain sensitive information (e.g. medical, legal, or PR-related data) where relevant to our representation and only with your explicit consent.

 

 

3. How We Use Your Information

We use your data to:

- Deliver our services, including representation, brand development, marketing, and PR

- Pitch you to brands, media, platforms, or broadcasters

- Manage negotiations and contracts

- Support public-facing communication and strategic brand positioning

- Maintain accurate records and comply with legal obligations

 

 

4. How We Store & Protect Your Data

All client data is stored securely on encrypted systems, with access restricted to authorised personnel only. We use industry-standard safeguards to protect against loss, misuse, or unauthorised disclosure. Data is only retained for as long as necessary to fulfil the purpose for which it was collected, or to comply with legal and contractual obligations.

 

 

5. When We Share Your Information

We may share your data with trusted third parties where necessary, including:

- Brand partners or media contacts for collaboration opportunities

- Accountants, legal professionals, or advisors (where applicable)

- Platforms or publishers in connection with campaigns or representation

- Service providers (e.g. cloud hosting, analytics, payment processors)

 

We do not sell or rent your data under any circumstances.

 

 

6. Your Rights

As a client, you have the right to:

- Access the personal data we hold about you

- Request correction or deletion of your data

- Restrict or object to how we use your data

- Withdraw consent at any time (where applicable)

 

To exercise your rights, please contact: ben@envoygrp.co.uk.

 

 

7. Confidentiality

We treat all client relationships and materials as confidential. Your data will only be used in ways that directly support your career, personal brand, or commercial goals — and will never be disclosed publicly without your permission.

 

 

8. Changes to This Policy

We may update this policy occasionally to reflect changes in law or our service model. All updates will be posted on our website and communicated to active clients directly where relevant.

 

 

9. Contact Us

If you have any questions, concerns, or requests regarding your data, please get in touch: ben@envoygrp.co.uk